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Privacy Policy

At Zymurgorium, we are committed to safeguarding the privacy of all our patrons and visitors to www.zymurgorium.com. While privacy policies may not be the most exciting read, understanding how your information is protected and used is important.

By registering or placing an order on www.zymurgorium.com, you consent to the collection, use, handling, and transfer of your information as outlined in this policy.

Information We Collect

When you browse, visit, register, or place an order on our website, you may be asked to provide certain information such as your name, contact details, and debit/credit card details. We ensure that your debit/credit card information is not stored by any third-party companies. However, we cannot be held liable for data breaches caused by third-party hacking attempts.

We also collect information about how you use our website, as well as data from messages, posts, emails, attachments, and letters you send to us.

How We Use Your Information

The information we collect helps us improve our website, enhance user experience, and provide better customer support. It allows us to grant full access to our site, fulfill your orders, and contact you regarding your requests. We may also use your data to notify you about updates, new products, services, and other information that may interest you. If you prefer not to receive these communications, you can opt out at any time by adjusting your settings or contacting us.

Disclosure of Your Information

With your consent, your information may be shared with third parties, including those outside the European Economic Area (EEA), who provide services on our behalf, such as processing payments, order fulfillment, and customer support. These third parties are contractually obligated to handle your data in accordance with this policy and applicable data protection laws.

In the event of a merger, sale, or joint venture involving Zymurgorium, your data may be transferred to new business partners or owners. Rest assured, we take additional measures to protect your data, especially when partners are located outside the EEA, ensuring that your information is handled according to this policy.

We will not sell, share, or otherwise disclose your personal information to third parties without your consent, except as required by law.

Cookies

Cookies are small data files stored on your system to enhance your experience on our website. They help simplify logging in, personalize content, and track website usage to improve our services. If you do not wish to receive cookies, you can disable them in your browser settings or contact us for assistance. Please note that disabling cookies may limit your ability to use certain features of our site.

Security and Data Retention

We implement security measures to protect your data from unauthorized access, processing, and accidental loss. Your information will be retained only as long as necessary to fulfill legal obligations and our business needs.

Access and Updates to Your Information

You have the right to access the information we hold about you and to request corrections to ensure its accuracy. If you wish to view your data, a fee of £10 may be charged to cover our administrative costs. Please notify us of any changes to your information to avoid issues such as incorrect deliveries.

Changes to Our Privacy Policy

If we make any changes to this privacy policy, we will post the updated policy on our website and notify you by email if necessary.

Contact Us

We value your feedback and are here to assist with any questions, comments, or requests. Please contact us at feedback@zymurgorium.com, and we will do our best to accommodate your needs.

Thank you for choosing Zymurgorium!