Welcome to the Zymurgorium Terms & Conditions page. While these may not be the most exciting aspects of our website, they are crucial both legally and for ensuring a smooth experience for all our patrons. By using this website, you agree to the terms and conditions outlined below. If you do not accept these terms, please refrain from using the site.

1. Website Ownership and Access

The website www.zymurgorium.com and all associated sub-domains are owned by Aaron Darke, Zymurgorium Proprietor. Some areas of the site are accessible without registration, while others require becoming a registered user, known as a Zymurgorian. Terms and conditions may be updated without notice, and it is your responsibility to review them periodically.

2. Ordering and Purchasing

Placing an order through our online checkout process constitutes an offer to purchase products or services. You will receive an order acknowledgment and a dispatch confirmation. A contract is formed upon dispatch of your order. We may decline orders for various reasons, including unavailability of goods, payment issues, or eligibility concerns.

3. Pricing and Costs

All prices are subject to VAT where applicable. Additional charges for services like packaging and shipping will be specified during checkout. Prices for customized services may vary based on factors such as location and additional costs.

4. Delivery Policy

We aim to deliver orders within 3-5 working days for the UK mainland, using a tracked courier service. The customer is responsible for ensuring someone is available to receive the delivery. We are not liable for delivery disruptions outside our control.

5. Returns, Delivery Queries, and Cancellations

We comply with UK laws, including the Distance Selling Regulations. In case of damaged products, customers must provide evidence within 21 days for a refund or replacement. Unwanted items can be returned within 30 days, provided they are unopened and in resalable condition. Specific conditions apply to returns of non-alcoholic beverages and other products.

6. Licensing and Use of Website Content

Users may download extracts for personal use, provided they do not modify the content or remove any accompanying text or copyright notices. Unauthorized reproduction or storage of website material is prohibited. All intellectual property rights are reserved by Zymurgorium and its licensors.

7. Website Access

While we strive to ensure continuous access to the website, we are not liable for any periods of inaccessibility. Access may be suspended for reasons such as maintenance or system failures.

8. User Conduct

Users must not upload or transmit harmful or offensive material. We reserve the right to disclose information to authorities if required by law.

9. External Links

External links are provided for convenience. We do not endorse or take responsibility for the content of external sites. Users link to third-party websites at their own risk.

10. Registration as a Zymurgorian

To register, users must be over 18 years old. Account details must not be shared, and users are responsible for the security of their credentials. We may suspend or cancel accounts for breaches of these terms.

11. Disclaimer

We strive to provide accurate information but do not warrant the completeness or reliability of the website content. The website is provided "as is," and we exclude liability for any damages arising from its use.

12. Responsibilities

Users agree to indemnify Zymurgorium and its affiliates against any claims arising from breaches of these terms.

13. Jurisdiction and Governing Law

These terms are governed by UK law. Disputes will be subject to the jurisdiction of UK courts.

14. Payments

Company registration details and VAT information are provided for transparency.

15. Miscellaneous

If any term is found invalid, it does not affect the validity of the remaining terms.

16. Anti-Slavery Policy

Zym Group prohibits modern slavery and human trafficking within its operations and supply chain. We expect our suppliers to uphold the same standards.

For any questions or concerns regarding these terms, please contact us at info@zymurgorium.com. Thank you for choosing Zymurgorium!